The online shop of the site https://www.diag-auto.com has been set up by the company Frades Technologies, which is the operator of this site. Any order in respect of a product appearing in the online shop of the website https://www.diag-auto.com supposes the prior consultation of the present general conditions. Consequently, the consumer acknowledges that he is fully informed that his agreement concerning the content of the present general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented in the context of the shop Of the website. The consumer has the option of saving or editing the present general conditions, it being specified that both the safeguarding and the edition of this document are his sole responsibility. The consumer, prior to his order, declares that the acquisition of these products is not directly related to his professional activity, their acquisition being reserved for a personal use on his part. As a consumer, the customer therefore has specific rights which would be called into question in the event that the products or services acquired within the framework of the website actually relate to his professional activity. The online shop set up by Frades Technologies as part of the website contains the following information:
Legal notice allowing a precise identification of the company Frades Technologies
Presentation of the essential characteristics of the proposed properties
Indication in Euros of the price of the goods and, where applicable, delivery charges
Indication of the terms of payment, delivery, or performance
The existence of a right of withdrawal
The period of validity of the offer or price
The conditions for termination of the contract where the contract is for an indefinite period or for a period of more than one year
All of this information is presented in French. The consumer declares to have the full legal capacity enabling him to commit under these terms and conditions
Article 1: Entirety These general conditions express the full obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions provided for in these general conditions. No general or specific conditions contained in the documents sent or delivered by the consumer may be incorporated herein, provided that these documents are incompatible with these general conditions.
Article 2: Purpose
The purpose of these terms and conditions is to define the rights and obligations of the parties in connection with the online sale of goods and services offered by Frades Technologies to the consumer.
Article 3: Contractual documents
This contract is made up of the following contractual documents, presented in descending hierarchical order: these general conditions; purchase order. In the event of any inconsistency between the provisions contained in documents of different rank, the provisions of the above document shall prevail.
Article 4: Entry into force - duration
These general terms and conditions come into force on the date of signature of the order form. The present general conditions are concluded for the duration necessary for the supply of the goods and services subscribed, until the extinction of the guarantees due by the company Frades Technologies.
Article 5: Electronic signature
The "double click" of the consumer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Article 6: Confirmation of order
The contractual information will be confirmed by e-mail at the latest at the time of delivery or, failing that, at the address indicated by the consumer within the order form.
Article 7: Proof of the transaction
The computerized registers stored in the computer systems of Frades Technologies under reasonable conditions of safety shall be regarded as evidence of communications, orders and payments made between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.
Article 8: Product information
8-a: The company Frades Technologies presents on its website the products to be sold with the necessary characteristics which make it possible to respect the "
Article L 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know the essential characteristics of the products he wishes to buy before taking the final order.
8-b: The offers presented by the company Frades Technologies are valid only within the limit of available stocks.
Article 9: Price
Prices are quoted in Euros and are valid only on the date of the sending of the order form by the consumer. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices shown are excluding VAT, they do not take into account the T.V.A. applicable on the day of the order. Payment of the full price must be made at the time of the order. At no time, the sums paid can not be considered as a deposit or installments.
Article 10: Method of payment
To adjust its order, the consumer has, at his option, all the payment methods referred to in the order form. The consumer guarantees the company Frades Technologies that it has the necessary authorizations to use the method of payment chosen by him, when validating the order form. The company Frades Technologies reserves the right to suspend any management of order and any delivery in case of refusal of authorization of payment by credit card from the bodies officially accredited or in case of nonpayment. In particular, Frades Technologies reserves the right to refuse to make a delivery or to honor an order from a consumer who has not paid in full or in part for a previous order or with which a payment dispute is pending. 'administration. Frades Technologies has put in place an order verification procedure to ensure that nobody uses the bank details of another person without his knowledge. As part of this verification, the client will be asked to fax Frades Technologies a copy of an identity document as well as a proof of address. The order will be validated only after receipt and verification by our services of the documents sent.
Article 11: Availability of products
The order will be executed at the latest within 3 days from the day following the day on which the consumer placed his order. In case of unavailability of the ordered product, especially by our suppliers, the consumer will be informed as soon as possible and will be able to cancel his order. The consumer will then have the choice to ask either the refund of the sums paid within 30 days at the latest of their payment, or the exchange of the product.
Article 12: Terms of delivery
The products are delivered to the address indicated by the consumer on the order form and only in metropolitan France. The consumer is obliged to check the condition of the packaging of the goods on delivery and to report the damages due to the carrier on the delivery note and to Frades Technologies within one week. The consumer can, at his request, get an invoice sent to the billing address and not to the delivery address by validating the option provided on the purchase order. As far as the shipping is concerned, we mainly work with Colissimo Suivi. As soon as we proceed with a shipment, you immediately receive an email informing you.
THE POST OFFICE
To minimize transport costs, all products of low or medium size are shipped by a post office Colissimo Monitoring. In addition to being economical, this service delivers in 48 hours throughout France and offers you the possibility of recovering products ordered from your post office near the delivery address in case of absence of the initial place of delivery when Of the presentation of the factor. Concretely, if you are absent on the day of delivery, your postman will leave you a notice in your mailbox, which will allow you to withdraw your parcel at your post office during business hours, within 15 days. Colissimo Suivi is a very reliable service. However, as in any shipment, there may be a delay in delivery or the product may be lost. In case of delay of delivery compared to the date that we indicated in the mail of dispatch, we ask you to inform us of this delay by calling us by telephone or by sending us an e-mail. We will then contact the Post Office to start an investigation. A Post inquiry may take up to 21 days from the start of the investigation. If during this period, the product is found, it will be redirected immediately to your home (the majority of cases). If the product is not found at the end of the 21-day investigation period, Swiss Post considers the package to be lost. Only then can we send you a replacement product at our expense. If the ordered product (s) were no longer available.